Netiquette, is the convention on electronic forums (Usenet, mailing lists, live chat, and Internet forums) to facilitate efficient interaction. Internet phenomena, the concept and its application remain in a state of flux, and vary from community to community. The points most strongly emphasized about USENET, netiquette often include avoiding cross-posting, using simple electronic signatures, and other techniques used to minimize the effort required to read a post. Netiquette guidelines posted by IBM for employees utilizing Second Life in an official capacity, however, focus on basic professionalism, maintaining a tenable work environment, and protecting IBM's intellectual property. Similarly, some Usenet guidelines call for use of unabbreviated English while users of online chat protocols like IRC and instant messaging protocols like SMS often encourage trends in the opposite direction.